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Answers about delivery, auto-ship, feeding and returns. Can't find what you need? Our team is happy to help.

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Delivery & auto-ship

Orders ship in 1 to 2 business days and arrive in 2 to 4 days.

Delivery is free on orders over $49. Smaller orders pay a flat $6.

Choose a product and how often you want it. You save 10% on each delivery and can skip, change or cancel any time.

Feeding

Each food lists a feeding guide by weight and age. Start with the recommended amount and adjust for activity.

Yes. Mix the new food in gradually over seven days to keep tummies happy.

Returns & payment

Contact us within 30 days and we will swap it or refund you, even if the bag is open.

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